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Our Newsletter

Shipping, Returns, Terms & Conditions



                   **********   PLEASE NOTE:   **********


    Due to the changes made this year in the EU and the United Kingdom with the VAT (Value Added Tax), we no longer sell or ship to any country in the European Union.

    We apologize for the inconvenience to our valued international customers. 

     However you may still purchase from us through eBay. Go to, click on Advanced Search, go to stores on the left hand side of the page and click on Find Stores, type in the search box, Small Scale Hobbies, and you will be taken to our eBay store. From there you can bookmark us and come back as often as you like.                                               


     Normally we ship packages 5 days a week, Monday through Friday. There is no shipping on weekends.

     If you have questions about shipping costs, please contact us before ordering so we can correct any problems and get you the best shipping cost possible.

    We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

      When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.  Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

    Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page.


    Insurance is available for all domestic and most international shipping. You may request insurance on any order to protect your investment from loss or damage.

    We will insure any domestic or international orders over $50.00


     Domestic Delivery (USA)

    Domestic delivery is normally shipped First Class Mail or Priority Mail. Most orders over $25 will be insured. Deliver times can vary from 2 days to 7 days depending on how far you are from Small Scale Hobbies and how package is mailed. Delivery days are the 5 week days, not weekends. We do not ship packages on Saturday or Sunday.

    International Delivery

    While we do ship to almost any country in the world, it is more expensive than domestic delivery. We normally use First Class International Mail to save the customer shipping costs. It is the least expensive.

   Using First Class International Mail, we have been experiencing longer delivery times lately. Some countries may experience delivery time of 45 days or up to 60 days. We cannot track First Class International after the package leaves the United States. If you cannot wait for the longer delivery times, please contact us before purchase.

    If you want faster International delivery, we can ship Priority, Express mail which can be tracked to your door. Priority Express International Mail is much more expensive to ship than First Class International.

   Because international mail can go through several country's mail systems, we cannot control or guaranty international delivery times.

    Return Policy

Small Scale Hobbies offers the following Returns Policy:


  • All returns & exchanges must be within 30 days of the original invoice.
  • You must obtain a Return Material Authorization (RMA) number before shipping your items back.
  • Items must be returned to our warehouse within 14 calendar days of the issuance of the RMA number.
  • All products must be returned in re-salable condition, and in its original package including any accessories, manuals, documentation and registration that shipped with the product.
  • Special order items are not returnable.
  • Return & exchange shipping charges are the sole responsibility of the customer unless we shipped the wrong item.

      Refunds will be processed within 30 days.


  Terms and Conditions ("Terms")

 Last updated: (2/10/2021)

 Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the website

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

 By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.



 If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your purchase including, without limitation, your name, phone number, complete shipping and billing address and email address.


Links To Other Web Sites

   Our Service may contain links to third-party web sites or services that are not owned or controlled by has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.



   We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.


Contact Us

   If you have any questions about these Terms, please contact us.


Phone: 920-683-1400 10am to 8pm CST, Monday thru Friday.